Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Stardust Weddings made our special day unforgettable! Their attention to detail and professionalism ensured everything went smoothly. We were able to enjoy every moment without worrying about the logistics. Highly recommend their day-of coordination services!
Anika Gibbs
Stardust Weddings
Expert Day-of Coordination
Our team ensures every detail is managed seamlessly, allowing you to focus on your special day.
With our expert day-of coordination, we handle all logistics, ensuring a smooth flow of events and a stress-free experience for you and your guests.
Tailored Wedding Packages
Choose from a variety of packages that suit your needs and budget.
Our tailored wedding packages are designed to meet your unique requirements, providing flexibility and peace of mind for your wedding day.
Comprehensive Vendor Management
We liaise with all vendors to ensure everything runs smoothly.
Our comprehensive vendor management service guarantees that all your vendors are coordinated effectively, allowing you to enjoy your day without worry.
